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Refund Policy

We accept returns for credit towards a different locket within 14 days provided the locket was not worn and is in new condition. (We extend this for Christmas gifts or special cases to 7 days after the gift was received.) The buyer is responsible to pay all of the shipping charges. So please be sure of your purchase prior to buying. (Since the buyer selects what type of bail is glued into the locket it is difficult for us to resell the lockets with bails glued in.) We will also accept the locket back for a refund minus a 15% restocking fee.